Last updated 19 September 2026
Mentor (https://usementor.xyz) is a 1-2-1 engineering mentorship platform: scheduling, curriculum, homework, feedback, and progress tracking shared between a mentor and their clients. These terms are an agreement between you and Abstractly, the operator of Mentor. By signing in you accept them.
Accounts are created by invitation only: mentors are invited by the platform's administrators, clients by their mentor. You are responsible for keeping your password to yourself and for what happens under your sign-in. Tell us at jake@usementor.xyz if you believe your account has been compromised.
The platform records a coaching engagement; it is not a party to it. Scheduling commitments and coaching outcomes are matters between mentor and client, and a mentor sets their own rates. Session allowances shown in the product are a record of what has been agreed and what has been drawn down against it.
Write-ups, notes, submissions, and reviews belong to the people who wrote them. You grant us the licence needed to store that content and display it to the people the product is designed to show it to, and nothing more. A mentor's private session notes are visible only to that mentor. We do not use your content for advertising or to train machine-learning models.
Do not misuse the service: no attempting to access accounts or data that are not yours, no probing, scanning, or disrupting the infrastructure, no using the platform to harass anyone, and no storing content that is unlawful or infringes someone else's rights. We may suspend accounts that do.
Mentors pay a subscription to use Mentor, monthly or for a longer term paid up front, at the price shown when they subscribe. Clients never pay Mentor anything.
Client payments run on Stripe Connect. The mentor connects their own Stripe account, the client pays that account directly, and the money is settled to the mentor's bank on their own payout schedule. Mentor does not hold mentor or client funds. We take no platform fee on client payments; the subscription is the whole price. Stripe's own processing fees are separate and are set by Stripe. Should a platform fee ever be introduced, it will be published on our pricing page and notified to you before it applies.
Taking payment outside the platform is not permitted. If you use Mentor to run a coaching engagement, the payments for that engagement must be billed through Mentor. Invoicing a client privately, directing them to pay by bank transfer or another processor, splitting an agreed fee so that only part of it is billed here, or recording an engagement as settled elsewhere are all breaches of these terms, because the record of what a client has paid for, the agreement they signed and the evidence we can give a bank in a dispute all depend on the payment being here. So is asking a client to help you do any of those things. Accounts that do this may be suspended or closed without refund. If you have a genuine reason to settle a particular engagement elsewhere, ask us first at jake@usementor.xyz and we will tell you whether it is agreed.
Refunds to clients are the mentor's to make and come out of the mentor's own account. Subscription payments are not refundable for time already served; a term paid up front runs to the end of that term.
Optional integrations, such as Google Calendar, are governed by their own terms with you. How Mentor uses data from them is described in the privacy policy.
The service is provided as it stands, without warranties, and features may change as it evolves. To the fullest extent the law allows, our total liability arising from the service is limited to the amount you have paid us for it in the twelve months before the claim. Nothing in these terms limits liability that cannot lawfully be limited.
You may stop using the service at any time and ask for your data to be deleted, as described in the privacy policy. We may suspend or close accounts that break these terms, and will say why unless the law prevents it. Billing clients outside the platform, as described under fees and payments, is grounds for closing an account.
If these terms change materially we will update them here and change the date at the top. These terms are governed by the laws of England and Wales.